ATEN Global Service Site


Subject :
	Keyboard/Mouse doesn't work

Description :
	I have a Server connected to KA9170 and KN4132. The keyboard/mouse is working for 3 minute only. Already to power off/on server and KVM the keyboard/mouse still have problem.The keyboard is working in BIOS and the OS of my server is Windwos 2003. How can I fix it ?

Solution :
	It seems Windows driver issue or some policy block the keyboard/mouse function, Could you please check the keyoboard/mouse status from device manager? If there is a yellow mark on it please update the driver or check the security policy.

Related FAQ :
	Keyboard cannot work
	Wireless keyboard/mouse set cannot work
	Compatible Keyboards
	CS1768 / keyboard and mouse can not work when switching to port1 and port5
	Compatible Wireless Keyboard / Mouse sets


Was this information helpful?		Y N
Any commend for this FAQ?

Thank you for your valueable comment!!!!

If you need more assistance, please click the button on the right (Ask Question) and one of our experts will help you