ATEN Global Service Site


Subject :
	KA9233+KM0832 can't login。

Description :
	The KA9233 cannot login to the KM0832, the monitor displays the error message: "This station is locked, please contact the super administrator". How can I fix this?

Solution :
	The KM0832 is being accessed by the super administrator and is in "firmware upgrade mode". When the KM0832 is in "Firmware upgrade mode" users cannot login via console modules. The only way to resolve this is to have the super administrator exit from "Firmware upgrade mode".

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