Please try to config USB speed, first please upgrade to the least FW then:

Hotkey + f11 + f\l +enter （"f" is Full speed，"l" is low speed）for the port you want to config.

Hotkey + f11 + fa\la +enter （"f" is Full speed，"l" is low speed）for all ports.

"Single beep" means LOW SPEED ,"Double beep"  means FULL SPEED.