ATEN Global Service Site

Subject :

"KVM OSD" and "KVM Hotkey" key no function in NULL port state

Description :

"KVM OSD" and "KVM Hotkey" key no function in NULL port state

Solution :

Upgrade CL1308/1316/3108/3116 firmware to V1.2.112 or later
should solve the issue.

To upgrade the firmware, please download the firmware and manual from

CL1308/1316:

https://www.aten.com/global/en/supportcenter/downloads/?q=CL1316

CL3108/3116:

https://www.aten.com/global/en/supportcenter/downloads/?q=CL3116

Please check the manual for how to upgrade firmware.

If the issue persists, please contact our Tech Support for assistance.

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