ATEN Global Service Site


Subject :
	When the laptop on the control side installed the software Acronis 2019 TrueImage, CV211 keep re-initialization USB port that connected to the laptop.

Description :
	When the laptop on the control side installed the software Acronis 2019 TrueImage, CV211 keep re-initialization USB port that connected to the laptop.

Solution :
	Upgrade CV211 firmware to V1.0.077 or later should solve the issue. To upgrade the firmware, please download the firmware and manual from https://www.aten.com/global/en/supportcenter/downloads/?q=CV211 Please check the manual for how to upgrade firmware. If the issue persists, please contact our Tech Support for assistance.

Related FAQ :
	Mouse cursor stuck or move irregularly
	All my KE become offline after I install Zulu OpenJDK?
	Chrome升级无法连线
	How do I assign an IP address?
	KB and LCD Module 收入或推入操作說明


Was this information helpful?		Y N
Any commend for this FAQ?

Thank you for your valueable comment!!!!

If you need more assistance, please click the button on the right (Ask Question) and one of our experts will help you