ATEN Global Service Site


Subject :
	Macbook连接到UC9020, 荧幕无法正常显示

Description :
	连接架构: Macbook(Thunderbolt 3接口) -- docking -- UC9020 -- 荧幕问题: 荧幕画面无法正常显示

Solution :
	将dock换成没有HDCP输出的机种, 如 ATEN UH3234 or UH3236, 即可正常出画. 不出画原因:2015年后生产的Macbook是Thunderbolt 3 (USB-C)的接头, 所以和UC9020连接, 中间要接Thunderbolt 3 (USB-C) dock. 然而, UC9020不支援HDCP, 若dock输出有HDCP, 会导致无法正常显示画面.

Related FAQ :
	All my KE become offline after I install Zulu OpenJDK?
	How do I assign an IP address?
	如何設定IP 位址?
	How can I reset the password for VM51616H?
	I'm using the OnAir Lite. How can I enter the search page?


Was this information helpful?		Y N
Any commend for this FAQ?

Thank you for your valueable comment!!!!

If you need more assistance, please click the button on the right (Ask Question) and one of our experts will help you