ATEN Global Service Site


Subject :
	KL/KH/KN series Login failed when running javaclient or winclient?

Description :
	I am getting "Login Failed" error， when trying to open up inquery.jnlp on my KL1108VN. Can you let me know what firewall ports required to open to login successfully?

Solution :
	By Default it is port 9000, please make sure Port "9000" is open. Please refer to "Service port" section on KL1108VN user manual for more detail: https://assets.aten.com/product/manual/kl1108v-kl1116v_um_w_2021-06-08.pdf

Attachment :


Related FAQ :
	CV211 / JAVA version
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	JavaClient / Unable to launch the application (Java 8u351)
	The Command to Open WinClient or Java Client
	JNLP


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