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Subject : 
UE3310 disconnected in standby mode
 
Description : 
UE3310 got disconnected when my Windows PC went into standby mode. 
 
Solution : 





This issue can be solved by disabling USB sleep.
Reference link: https://www.top-password.com/blog/set-windows-to-power-on-off-usb-devices-in-sleep-mode/
 
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