ATEN Global Service Site


Subject :
	Monitor Detection

Description :
	If a machine connected to the DVI Switch is powered on, and the operating system boots while the machine is not currently focused, the monitor is detected incorrectly and the resolution reset to 1024x768 on the respective computer. In order to restore the correct resolution, the machine must be either reboot (and focus remains), or the monitor driver must be manually reselected in Windows display properties. This is incredibly irritating, especially as machines connected to the switch occasionally reboot automatically due to various software updates. Is there a solution to this problem? Could a firmware update be issued to correct this issue?

Solution :
	We think the problem you meet is that when the computer boot, and the CS1764 doesn't switch in the port that connect with this booting computer the resolution will become different then the original setting. Please try to install the monitor driver in these three computer that you connect with the CS1764, or you can following the below setup change the driver of your monitor, the point is don't used the "plug and play Monitor" driver for your monitor. 1.Click “Start” -->“Control Panel” then click the “Appearance and Themes” icon. 2.Click “Display” icon and choose the “Settings” tab the click “Advanced…” 3.Click the “Properties” button on the “Monitor” tab and select “Drive” tab. 4.Click “Update Driver…” and select “Install from a list…” then click “Next” button. 5.Select “Don’t search, I have…” then click “Next” and then disable “Show Compatible Hardware” 6.Chose the standard monitor types, and choose one driver that<...>

Related FAQ :
	No display
	MST mode / 4K monitors no display
	CS22DP / Re-detection Mode (Alternative Graphics Mode)
	1366x768 resolution support
	About CE800, touch panel


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