This might be a compatibility with the keyboard. Usually, follow below 3 steps to disable Keyboard Emulation should solve the problem. (Note your keyboard must be connected to the CS692's keyboard console port) 1. Press [Scroll Lock] twice
(If you changed the hotkey to [Ctrl], please use [Ctrl] here) 2. Press [N] 3. Press [Enter]
If you still have problems, please contact ATEN Tech Support https://eservice.aten.com/eServiceCx/Common/FAQ/askQuestion.do?type=None
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