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This might be the compatibility between the CS682/CS692, PC and monitor.
Upgrade firmware to V1.2.113 or later might solve the issue.
To upgrade the firmware, please download the firmware from http://www.aten.com/products/KVM/Cable-KVM-Switches/2-Port-USB-HD-AudioVideo-KVM-Switch~CS692.html#.Vbs6yFOff_U Click on the "Support and Download tab" and then “Firmware tab" to download the firmware. Please check FAQ:1058 or the CS682/CS692 manual for how to upgrade firmware.
If the issue persists, please contact our Tech Support for assistance. |