2. If the light of the controller is Blue color, it means that the PS4 console and the controller are connected via Bluetooth. Please follow the steps below: 

2.1 Switch off the controller. 

2.2 Unplug the PHANTOM-S from the PS4 console, and then plug the PHANTOM-S back to the PS4 console. 

3. If the connection between PHANTOM-S, PS4 console and the controller is same as the instruction 1. (with Yellow light on the controller) but the PHANTOM-S still does not work properly, the power supply might be not enough for PHANTOM-S and the connected keyboard / mouse. Please try to connect an additional USB cable from PS4 console to PHANTOM-S to ensure sufficient power supply.

4. If the connection between PHANTOM-S, PS4 console and the controller is same as the instruction 1. (with Yellow light on the controller) but the unsupported message still appears, Please follow the steps below: 

4.1 Switch off both the console and controller. 

4.2 Unplug the keyboard and mouse from PHANTOM-S, but keep the PS4 controller connected.

4.3 Switch on the PS4 console by the power button on the chassis.  

4.4 Now, the connection between the PS4 console and the controller should be via the USB cable (controller with Yellow light). 

4.5 Plug keyboard and mouse back to PHANTOM-S.