ATEN Global Service Site


Subject :
	Unable to log into VM series

Description :
	After upgrading firmware to v1.7.163, the login webpage becomes strange and I cannot log in.

Solution :
	You may encounter this issue if your computer uses a language other than the listed 11 languages; English, French, German, Italian, Japanese, Korean, Portuguese, Russia, Spanish, Simplified Chinese, Traditional Chinese To solve this issue please upgrade the firmware to the latest Revision. Since the issue affects to several models, please go to ATEN's website for your particular model. Use below link to find the correct firmware for your unit. http://www.aten.com/global/en/support-and-downloads/downloads/

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