ATEN Global Service Site


Subject :
	CS1316 can't support Mac mini(release in the mid of 2011)

Description :
	One of my Customer use the Apple original mini Display to VGA adapter to connect CS1316 and MAC mini ( release in the mid of 2011 which support the new Tundterbolt I/O) , when Mac mini power on, monitor don't have display, how can I solve this issue?

Solution :
	This is compatible issue between CS1316 and Mac mini that support the new thundterbolt I/O, firmware can't solve this issue, need change ASIC. here is an alternative Solution:s 1. Suggest customer don't use the Apple original mini Display to VGA adapter, for use the ATEN mini Display to VGA adapter VC920. PS:If we use VC920 to connect the CS1316 and Mac mini the max resoultion is 1280x1024, and can't see the booting process of Mac mini. 2.Suggest customer use other KVM s witch isn't use the ASIC:8021 We Hope release a new firmware to solve this issue.

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