ATEN Global Service Site


Subject :
	KN2140v cannot be accessed via H3C switch

Description :
	I use a H3C switch S7506E-V on my network and when a PC and the KN2140v are on the same network segment, the PC can access the KN2140v. However, if they are not on the same network segment, the client PC can't access the KN2140v. How can I fix this?

Solution :
	The H3C switch S7506E-V has a compatibility problem and can't get the MAC address of the KN2140v. To resolve this, set the MAC address of the KN2140v on the H3C switch S7506E-V manually.

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