Please check if your display resolution is supported by IP8000. Please refer to the following lists.

If current resolution is supported by IP8000, then please check the "Mouse Sync Mode" setting.

Automatic: this is the default. Automatic causes an automatic synching of the remote and local mouse pointers when a connection to the remote display is made.

Note: This feature only supports USB mice on WIndows systems. For all other configurations, you must select Manual.

( IP8000 user manual see Auto-Sync, page39, and page50 and Adjust Mouse, page 37).

Manual: selecting manual means that no automatic mouse pointer synching takes place. All synching must be done manually with the windows Client and Java Applet synching procedures.

If the mouse synchronization procedures mentioned in the above fail to resolve your mouse pointer problems for particular computers, try the following:

Windows: 

Set the mouse speed to the middle or slowest position ; or disable mouse acceleration.

open a terminal session and issue the following command:

Sun: xset m 1

Linux: xset m 0