ATEN Global Service Site


Subject :
	no display issue when connecting VE800A with VS1808T via single cable mode

Description :
	We have two VS1808T video splitters and VE800AR units. I try to connect the VS1808T to VE800AR with single Cat5/Cat6 cable by using single cable mode, but it doesn't have the display. When I try to connect the unit with 2 cables (TMDS & DDC) and it works. But we have already done the whole installation for using only one cable.

Solution :
	The problem is solved by connecting the grounding of the VE800A. If there is interference in the environment, connect the grounding could avoid the interference.

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