ATEN Global Service Site


Subject :
	CE100+CS1754/CS1758 Keyboard/mouse can not work under OSD?

Description :
	CE100 connect with console port of CS1754/CS1758 Keyboard/mouse can not work under OSD?

Solution :
	Upgrade CS1754/CS1758 firmware to V3.9.385 or later should solve the issue. To upgrade the firmware, please download the firmware and manual from https://www.aten.com/global/en/supportcenter/downloads/?q=CS1758 Please check the manual of CS1754/CS1758 for how to upgrade firmware. If the issue persists, please contact our Tech Support for assistance.

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