ATEN Global Service Site


Subject :
	CCKM / User account login failed

Description :
	If the user level of CCKM account is set as "Super user" or "users". Log in with IE browser, there is an error message that "the website declined to show this webpage"; if log in with Chrome, it shows "Access denied". If the user level is set to to "Administrator", I can log into CCKM without problem.

Solution :
	Due to security considerations, CCKM only allowed login with the account which user level is "Administrator". If the user level is "Super user" or "users", they only can be used as login accounts for the KE Receiver OSD menu.

Related FAQ :
	CCKM / CLI mode login log
	How do I assign an IP address?
	Mouse cursor stuck or move irregularly
	如何設定IP 位址?
	All my KE become offline after I install Zulu OpenJDK?


Was this information helpful?		Y N
Any commend for this FAQ?

Thank you for your valueable comment!!!!

If you need more assistance, please click the button on the right (Ask Question) and one of our experts will help you