ATEN Global Service Site


Subject :
	Under OSD, select reset to Factory default, the CL5716i/CL5708i will auto reboot, after reboot the touchpad can not work.

Description :
	Under OSD, select reset to Factory default, the CL5716i/CL5708i will auto reboot, after reboot the touchpad can not work.

Solution :
	This is issue of new iCard FW V2.1.206, Upgrade iCard firmware to V2.1.206 or later should solve the issue. To upgrade the firmware, please download the firmware and manual from https://www.aten.com/global/en/supportcenter/downloads/?q=CL5716i Please check the manual of CL5716i/CL5708i for how to upgrade firmware. If the issue persists, please contact our Tech Support for assistance.

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