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Welcome to ATEN eService!
※The following is the troubleshooting method of "Step 1: If the KVM has second local console port, test the keyboard/mouse port on second console.", Please refer to the following instructions.
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Subject :
Local Console Issue
Solution :
If the keyboard/mouse works on the second local console port, maybe the first local console port is faulty.
If the step doesn't solve the issue, please try other steps.
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