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Welcome to ATEN eService!
※您可點選下方所發生的問題, 快速地找到常見問題故障排除的方法
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(1)
Step 1. Check if the local console could work or not.
(2)
Step 2. Check if the network connection works fine or not.
(3)
Step 3. Check if the service port setting of the firewall is allowed or not.
(4)
Step 4: Test if both WinClient and Java client don't work, or just one of them.
(5)
Step 5. Upgrade the firmware to test if it works or not.
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