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Welcome to ATEN eService!
※您可點選下方所發生的問題, 快速地找到常見問題故障排除的方法
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(1)
Step 1. Check if the KVM adapter connect correctly or not.
(2)
Step 2: Change another network cable to connect from adapter to KVM to test if it works or not.
(3)
Step 3. Change different model of KVM adapter to check if there is display or not.
(4)
Step 4. Change other PC/Server to test if it works or not.
(5)
Step 5. Change the resolution to 1024 x 768 to test if there is display or not.
(6)
Step 6. Upgrade the firmware to test if there is display or not.
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