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Welcome to ATEN eService!
※您可點選下方所發生的問題, 快速地找到常見問題故障排除的方法
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(1)
Step 1. If it's LCD console, try to connect a wired keyboard/mouse to the KVM you connect to test.
(2)
Step 2. Change the cable to test if it works or not.
(3)
Step 3. Change swap PC to other port to verify if it works or not.
(4)
Step 4. Upgrade the firmware to test if it works or not.
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