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Welcome to ATEN eService!
※The following is the troubleshooting method of "Step 6: Change different resolution", Please refer to the following instructions.
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Subject :
Compatible Issue
Solution :
It's the compatible issue. You can try other steps to confirm. Or, please contact us by "Ask Question" on eSupport as the below link.
http://eservice.aten.com/eServiceCx/Support/Case/add.do
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